Legal

Privacy Policy

How Restorevibrant collects, uses, and protects your personal data under the UK GDPR and the Data Protection Act 2018.

Last updated: 24 June 2026

1. Data controller

The data controller responsible for your personal data is Restorevibrant ("we", "us", "our"). You can contact us using the details below for any question about this policy or your information.

Restorevibrant
30 St Mary Axe, London EC3A 8EP, United Kingdom
Phone: +44 20 7071 5000
Email: supportcenter@restorevibrant.shop

2. Personal data we collect

We only collect data that you choose to provide or that is necessary to operate this website:

  • Contact form data: your name, email address, and the content of your message.
  • Consent records: the cookie preferences you set, stored locally in your browser.
  • Technical data: limited, aggregated information such as browser type and pages viewed, only where you allow analytics cookies.

3. Purposes and legal bases

We process personal data only where we have a lawful basis under Article 6 of the UK GDPR:

  • To respond to your enquiry — based on your consent and our legitimate interest in answering messages you send us.
  • To operate and secure the website — based on our legitimate interest in providing a reliable, safe service.
  • To measure usage — based on your consent, given through the cookie banner.

4. Retention periods

We keep personal data only for as long as necessary for the purpose for which it was collected:

  • Contact enquiries are retained for up to 24 months, then deleted.
  • Cookie consent preferences are stored for up to 12 months or until you clear them.
  • Aggregated analytics data is retained for up to 14 months.

5. Sharing and international transfers

We do not sell your personal data. We may share it with trusted service providers who help us operate the website, acting only on our instructions. Where data is transferred outside the United Kingdom or European Economic Area, we use appropriate safeguards such as Standard Contractual Clauses.

6. Your rights

Under the UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your data in certain circumstances.
  • Restrict or object to certain processing.
  • Request data portability where applicable.
  • Withdraw consent at any time, without affecting prior processing.
  • Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, contact us using the details in section 1. You also have the right to complain to the ICO at ico.org.uk.

7. Security measures

We apply appropriate technical and organisational measures to protect your data, including encrypted HTTPS connections, access controls, and regular review of our processes. No method of transmission is completely secure, but we work to safeguard the information you share with us.

8. Cookies

This website uses cookies as described in our Cookie Policy. You can manage your preferences at any time through the cookie banner.

9. Updates to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Please review it periodically.